THE LEADING PLATFORM FOR IN-GAME SERVICES FROM PRO PLAYERS

Frequently Asked Questions (FAQ)

16/12/2024

Is SkyCoach Legit?

Absolutely! SkyCoach is a legitimate and reputable platform offering professional in-game services. We are committed to professionalism and transparency, ensuring that our clients are informed at every stage of their order. Our services are carried out by experienced gamers without the use of unauthorized third-party software or bots, fully complying with game terms of service. With thousands of positive reviews and a 4.8-star rating on Trustpilot as of September 2024, we have earned the trust of gamers worldwide. Your safety and satisfaction are our top priorities.

Why should I choose SkyCoach services?

Online games are a lot of fun, but staying competitive often requires a significant amount of your precious time. Not all players can dedicate such time to succeed in the game, even if they enjoy it immensely. SkyCoach understands these challenges and offers proven solutions to enhance your gaming experience without sacrificing your personal life. Our professional team is passionate about gaming and is dedicated to helping you achieve your in-game goals efficiently and safely.

What services do you offer?

We offer a wide range of in-game services in the most popular games, including the sale of in-game currency and accounts. Our professional team ensures high-quality services at every stage — from selecting the service to its completion by a professional. You can choose a service yourself or contact our support team for quick assistance.

How do I place an order?

To make an order, please follow these steps:
  1. 1. Select a Service: Choose one of the offers on our platform and click “Order now.”
  2. 2. Customize Your Order: Select the relevant characteristics of the order from the options provided and click “Buy now.”
  3. 3. Proceed to Payment: If you agree with the offered conditions, proceed with the payment using our secure methods.
  4. 4. Order Confirmation: Once the payment is made, you will receive a confirmation of the order acceptance via email.
  5. 5. Provide Necessary Details: Fill out your personal account with important data required for the provision of the services (in-game nickname, etc.).
Our processes are transparent, and we keep you informed at every stage. Our support team is always ready to help, responding within 20 seconds and resolving issues within 5 minutes.

What payment methods do you accept?

You can make a payment using electronic payments (Stripe, Skrill), credit/debit cards, and other secure methods available on our platform. We prioritize safety and use only verified methods and secure payment options.

What are the order completion times?

Order completion times may vary depending on the complexity of the order. However, you can always find more specific information on the product page of each offer. We are committed to transparency, ensuring you are always aware of your order’s progress.

Do you offer a warranty or refund policy?

Yes, we have a warranty stage and a refund policy. You can learn more about this on our Customer Agreement page. We stand by the quality of our services and are always ready to assist you.

Is it safe to use your services?

One of the main concerns when using such services is the possibility of losing access to your account. We assure our customers that we do not employ unauthorized third-party software or bots, as doing so violates the terms of service of any game. Instead, all services are completed by real, professional, and experienced gamers who play on your behalf to achieve your desired goals.
Furthermore, we take all necessary security measures to protect your account information, preventing it from being compromised or banned. These measures include, but are not limited to, the use of premium VPN services by our professional players working on orders. Our platform is built by professionals with a priority on safety, and successful deals are confirmed by daily reviews.

How can I contact customer support?

You can reach us through several convenient methods:
  • Website Chat: Instant assistance available on our site.
  • Email: Send us a message at [email protected].
  • Contact Form: Use the form on our Contact Us page.
We understand the challenges gamers face and offer proven solutions to enhance your gaming experience. Our support team is always ready to help, responding within 20 seconds and resolving issues within 5 minutes.

Do you have any promotions or discounts?

Yes, we always have ongoing promotions and discounts. All discounts are displayed on the products. To learn about special offers, simply subscribe to our newsletter during registration. We’re passionate about gaming and create opportunities for you to get more out of your games.

Where can I find customer reviews?

As a brand, SkyCoach has an outstanding track record and positive customer reviews. You can find them on aggregator websites such as Trustpilot — 4.8 stars and over 12,000 reviews as of September 2024. We’re not just a service but a global gaming community that speaks your language and shares your values. We understand your gaming journey and can communicate like friends.